Success Stories

More than 150 projects delivered for more than 100 clients

Since 2012, X-Shift has delivered customer experience and digital transformation programmes for ministries, authorities, banks, operators, universities and enterprises across the Kingdom of Saudi Arabia.

Since
2012
Clients
100+ organisations
Projects
150+ delivered
Sectors
Government, banking, telecoms, health, utilities
Established in 2012

Riyadh, Kingdom of Saudi Arabia

Arabic and English

Delivery in both languages across every practice

In-Kingdom deployment

Cloud, on-premises or private deployment, where data residency requirements apply

Advise to operate

A single accountable partner across the entire lifecycle

Clients

Organisations served by X-Shift

Government entities, enterprises and institutions served by X-Shift since 2012.

Ministry of Human Resources & Social DevelopmentstcAlinma BankMinistry of SportSDAIAMinistry of EnergyAdaaGeneral Authority of Media RegulationSaudi Electricity CompanyGACACSTSaudi Energy Efficiency CenterBupa ArabiaMinistry of Municipal & Rural AffairsReal Estate Development FundMinistry of CommerceSalam MobileMobilyMinistry of CultureKing Saud UniversitySaudi EXIM BankTBCTibah AirportsMedGulfMonsha'atHALAMinistry of HealthUniversity of JeddahTamkeenRoyal Institute of Traditional ArtsMODONHail Region Development AuthoritySocial Development BankThiqahTransport General AuthorityHoly Makkah MunicipalityTETCOZATCAMinistry of Hajj & UmrahNajmSaptco Alsa for TransportationSABBSFRoyal Commission for AlUlaGeneral Authority for StatisticsManafaKAFDRiyadh AirportsAlmajdouieNational Center for Vegetation CoverJarir BookstoreMinistry of Environment, Water & AgricultureHRDFTameeniSMSA Express

How we present work

Every engagement, documented in a consistent format

One structure across the portfolio, so that engagements can be compared rather than assessed in isolation. Where confidentiality applies, the client is described by sector and scale rather than by name.

  1. 01

    Client challenge

    The business problem, its operational cost and the reason it had not previously been resolved.

  2. 02

    X-Shift approach

    How the problem was assessed and what was designed in response, before technology was selected.

  3. 03

    Solutions

    Which business capabilities were delivered, linked to the relevant solution pages.

  4. 04

    Services

    The professional services performed: advisory, design, architecture, integration or managed operations.

  5. 05

    Technology

    Which X-Shift platforms and integrations enabled the solution to enter operation.

  6. 06

    Transformation

    What changed in the operating model, the processes and the organisation's ways of working.

  7. 07

    Measurable impact

    Outcomes measured against the baseline agreed at the commencement of the engagement.

  8. 08

    Key results

    The headline results, stated only where publication has been approved by the client.

Require a reference within your sector?

A conversation with a comparable client can be arranged, subject to that client's agreement.