Products
Platforms built by X-Shift
Licensable technology, each product with a defined name and version. Every platform works across sectors; what changes between a bank and a ministry is the configuration, not the platform.
- Type
- Products owned by X-Shift
- Commercial
- Licence or subscription
- Deployment
- Cloud · on-premise · private, in-Kingdom where required
- Applies to
- Any sector. Configuration changes; the platform does not.
Enterprise AI Platforms
Our AI-powered platforms, engineered in Saudi Arabia
Each platform operates independently and integrates with the others. Begin with the one your requirement demands, and add further platforms as the programme expands.
Enterprise Agentic AI PlatformAI agents that establish intent and complete the transaction in your systems.
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Unified Customer Service & Engagement PlatformInteractions, cases, knowledge and service intelligence on one platform.
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AI-Powered Experience Intelligence PlatformUnderstand what happened in every interaction and why it recurs.
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Digital Compliance & Governance PlatformCompliance as a continuous operation rather than an annual exercise.
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AI-Powered Visual Intelligence PlatformYour cameras. Your infrastructure. Our intelligence layer.
ExploreVirtualBranchRemote Branch Services PlatformBranch-grade service, delivered remotely.
ExploreVirtualVisitAI-Assisted Remote Inspection & Visit PlatformConduct the visit without the need to travel.
ExploreThe full platform overview
Category, primary use, where each one is deployed, and the languages each one runs in.
View the overviewAt a glance
Every platform, side by side
Use this overview to determine which platform your requirement calls for.
X.24CategoryEnterprise Agentic AI PlatformPrimary useAI agents that establish intent and complete the transaction in your systems.Deployed asAI-Powered Customer Service·Process Orchestration & AutomationArabicArabic & English
X.OrbitCategoryUnified Customer Service & Engagement PlatformPrimary useInteractions, cases, knowledge and service intelligence on one platform.Deployed asOmnichannel Customer Service·Customer Service & Case ManagementArabicArabic & EnglishX.VibeCategoryAI-Powered Experience Intelligence PlatformPrimary useUnderstand what happened in every interaction - and why it keeps happening.Deployed asQuality Management & Interaction Analytics·Experience IntelligenceArabicArabic & EnglishX.QiyasCategoryDigital Compliance & Governance PlatformPrimary useCompliance as a continuous operation, not an annual scramble.Deployed asDigital Compliance & MaturityArabicArabic & EnglishX.ViewCategoryAI-Powered Visual Intelligence PlatformPrimary useYour cameras. Your infrastructure. Our intelligence layer.Deployed asSmart Inspection & Computer VisionArabicArabic & EnglishEvery platform runs in Arabic and English. Arabic is treated as a primary language, both in the interface and in how each platform reads, analyses or generates Arabic content, rather than through an added translation layer. Dialect coverage and deployment options are confirmed per platform during evaluation.
Why we build
Built to meet what Saudi transformation programmes demand
X-Shift combines its own platforms, strategic partner technology and the systems you already run into the architecture that best fits your requirements. Our platforms were developed in response to needs that recur across complex programmes in the Kingdom: Arabic capability, flexible deployment, integration depth, governance and local operating requirements. Each one can be deployed on its own or as part of a wider X-Shift solution.
Architecture decisions are made against your requirements. Where a partner platform is the better fit, we will say so and propose it.
- 01
Arabic as customers speak it
Dialect, mid-sentence code-switching, and Saudi place, entity and service names spoken over a phone line, rather than an English model with an Arabic layer added afterwards.
- 02
Deployment where the data has to stay
Cloud, on-premise or a private environment, determined by the organisation’s data-residency position rather than by a vendor’s hosting model.
- 03
Modelled on how the Kingdom assesses
Compliance, measurement and governance structured in line with Saudi digital government assessment, so that the internal view and the assessed view are identical.
Would you like to see one of these in operation?
We will run a demonstration against a scenario close to your own, rather than a generic script.